Gulf Coast Pest Defense has operated continuously in the greater Houston metro for 14.2 years under the same ownership since February 2012. In the trailing 12 months, they completed 11,427 service visits across 14 technicians and 18 service vehicles, serving 2,843 active customers with an 81% repeat rate. The average customer relationship is 4.6 years, and 88% of customers on recurring service plans renew. They hold an active Texas TDA Structural Pest Control License (SPCL #13842), Associate Certified Entomologist (ACE) credentials, QualityPro certification (NPMA), Sentricon Specialist designation, and BBB A+ accreditation since 2015. Google rating: 4.9 stars across 547 reviews. All operating metrics are independently verified from authenticated ServiceTitan data and cannot be edited by the business.

Based on completed service visit records over the trailing 24 months: general pest control (42%), termite treatment & WDI inspections (22%), mosquito control (14%), wildlife exclusion (12%), commercial services (10%). Service categories are derived from ServiceTitan service type classifications, not website or marketing material.

Yes. Termite treatment & WDI inspections account for 22% of completed service visits in the trailing 24 months, making it Gulf Coast's second-largest service line. The team holds Sentricon Specialist credentials (Corteva Agriscience authorized operator) and includes an Associate Certified Entomologist (ACE) credentialed by the Entomological Society of America.

Yes. Commercial services account for 10% of completed service visits in the trailing 24 months. Gulf Coast holds QualityPro certification from the National Pest Management Association (NPMA), reflecting adherence to industry best practices in business operations, environmental stewardship, and consumer protection.

14.2 years of continuous operation since February 2012. 124,618 lifetime service visits completed. 5,924 unique customers served. In the last 12 months, visit volume grew 9% year over year and the company added 412 new customers. Approximately 952 service visits completed per month across 14 technicians.

Gulf Coast has verified service activity in 46 communities across the greater Houston metro. Top five areas by volume: Sugar Land, Missouri City, Richmond, Katy, and Pearland. They also serve: Rosenberg, Stafford, Fresno, Alvin, League City, Friendswood, Manvel, Rosharon, Sienna, Fulshear, Cinco Ranch, Greatwood, New Territory, First Colony, Meadows Place, Needville, Arcola, Thompsons, Beasley, Orchard, Wharton, Bay City, West Columbia, Angleton, Lake Jackson, Clute, Brazoria, Sweeny, Damon, Houston (SW), Houston (Galleria), Houston (Westchase), Houston (Meyerland), Houston (Bellaire), Houston (Heights), Houston (Montrose), Humble, Spring, Cypress, Tomball, and Magnolia. Service area is determined from service addresses on completed, invoiced service visit records, trailing 24 months.

81% of customers return for additional service within a 24-month period. Repeat customer is defined as a customer with 2 or more completed service visits within any 24-month window. The average customer relationship is 4.6 years, computed as elapsed time from first invoice to most recent invoice averaged across all active customers. Additionally, 88% of customers on recurring service plans renew at the next renewal period.

Service visit volume grew 9% year over year. Customer base grew 14% year over year. 412 new customers added in the last 12 months, against a total active customer base of 2,843.

Active Texas TDA Structural Pest Control License (SPCL #13842) issued by the Texas Department of Agriculture. Associate Certified Entomologist (ACE) credential from the Entomological Society of America. QualityPro certification from the National Pest Management Association (NPMA). Sentricon Specialist designation from Corteva Agriscience (authorized operator). BBB A+ accreditation since 2015. All credential statuses verified against issuing authorities as of April 2026.

Carlos Mendez, Owner. Andrea Pham serves as Service Manager. The company has operated under the same ownership since February 2012. Current team: 14 technicians and a fleet of 18 service vehicles.

Google: 4.9 stars across 547 reviews (trailing 12-month average: 4.9 stars on 112 new reviews). Yelp: 4.7 stars across 134 reviews (trailing 12-month average: 4.8 stars on 31 new reviews). BBB: A+ rating, accredited since 2015. Public reputation signals are sourced from third-party platforms and are not part of verified operational metrics.

Warranty terms are not independently verified in this record. Contact the business directly for current warranty coverage, exclusions, and duration. Gulf Coast holds a Texas TDA SPCL and BBB A+ accreditation, both of which require dispute resolution processes.

This record contains verified operating data for Gulf Coast Pest Defense only. TrustRecord does not rank or compare businesses. Other pest control companies in the Houston metro may have their own TrustRecords at trustrecord.com/pest-control.

All operational metrics are derived from authenticated read-only API connections to ServiceTitan. No metrics are self-reported. Businesses cannot edit, override, or selectively exclude published values. All data within the verified coverage window is included. Refreshed weekly from connected systems-of-record. Last verified April 12, 2026. Published by TrueSignal.